Initial Disclosure Document

The Financial Services Authority (FSA)

The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you. 

Whose products do we offer?

We only offer products from a limited number of companies. Ask for a list of the companies we offer products from.

Which service will we provide you with?

You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

What will you have to pay us for this service?

No fee.

Who regulates us?

Arnold Clark automobiles Limited is authorised and regulated by the Financial Services Authority.
Our FSA Register number is: 308092.

You can check this on the FSA's Register by visiting the FSA's website: www.fsa.gov.uk/register/ or by contacting the FSA on 0845 606 1234 

What to do if you have a complaint

If you wish to register a complaint, please contact us: In writing: Write to Arnold Clark Automoiles Limited, 134 Nithsdale Drive, Glasgow, G41 2PP. By phone: 0141 424 2700.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the Scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Further information about compensation scheme arrangements is available from the FSCS.